Posted: Oct 24, 2011 10:43 AM by KBZK Media Center
Updated: Oct 24, 2011 11:46 AM
RightNow Technologies plans to maintain and expand its presence in Bozeman, the company's CEO said in a press release issued today about the company's acquisition by Oracle Corporation.
"RightNow's products add leading customer experience capabilities that help empower companies to interact with and provide a consistent experience to customers across channels," RightNow CEO and founder Greg Gianforte said in the release published on the company's website. "We look forward to combining our complementary capabilities along with maintaining and expanding our presence in Bozeman, Montana in order to better service our customers."
RightNow announced today that it has entered into an agreement to be acquired by Oracle Corporation for $43 per share or approximately $1.5 billion.
A sign posted on the door at RightNow Technologies in Bozeman says their offices are closed temporarily today for an off-site meeting.
According to the press release, RightNow's Customer Service Cloud helps organizations deliver exceptional customer experiences across call centers, the web and social networks. "Together, Oracle and RightNow can enable a superior customer experience at every contact and across every channel," the release states.
The Board of Directors of RightNow Technologies unanimously approved the transaction, which now must be approved by stockholders. The deal is expected to close by late 2011 or early 2012, according to RightNow's website.
"Oracle is moving aggressively to offer customers a full range of Cloud Solutions including sales force automation, human resources, talent management, social networking, databases and Java as part of the Oracle Public Cloud," Thomas Kurian, Executive Vice President, Oracle Development, said in the release. "RightNow's leading customer service cloud is a very important addition to Oracle's Public Cloud."
RightNow's corporate headquarters are located in Bozeman. It has offices in several other countries, including Germany, Japan, Australia, Spain, the United Kingdom and the Netherlands.
We will have more on this story as it develops.